Since 1995, I have transitioned into the life and general insurance sector and till today, I am still standing as an accomplished and steady financial services leader.

I had taken a leap of faith with a new career transformation thirty years ago. Looking back at myself as a Home Team Officer back then, I have certainly come a very long way to achieving personal and career success. Being comfortable in the past job did not give me the level of happiness I have today. Today, when my customers receive their insurance claims payout, their gratitude towards me become my greatest achievement.

For a person who is typically shy and afraid to speak in public, I have made positive transitions to overcome my shortcomings through continual practice and desire for self improvement. With a positive mentality, I not only overcame barriers, but also enabled myself to pursue greater learning opportunities.

As the industry continues to become more sophisticated and there comes a time for even more stringent governance by the regulators, I aim to enrich myself continuously and never stopping to do the right thing for every customer.